Privacy policy

1. Who we are

Sintonia is a TV app that works as a media player. Whoever decides how your data is handled is [razão social], tax ID [número do CNPJ], based at [endereço], which we call “we” here.

2. What the app is and is not

The app only plays content from lists you set up. We do not provide channels, movies, series or lists, and we have no access to what you watch.

3. Data we collect

• Device identifier: a MAC-style code generated by the app itself (not the real network address of your TV), the platform (Roku, LG or Samsung) and the app version.
• Technical connection data: IP address and time of each app launch, used for security and to prevent abuse.
• If you sign in with a provider code: the list username. The password stays only on your device, never on our server.
• If your provider activates the device by MAC and KEY: the list address (and credentials, if any), stored encrypted, only so the app can load your list.
• Preferences such as language, favorites and where you stopped watching: they stay on your device.
• If you write to us through the contact page: name, email, the message and the MAC, if you give it.

4. Data we do not collect

We do not ask for your name, email, phone, location or payment data inside the app. We do not log what you watch.

5. Why we use it and legal basis

We use the data to make the app work, release the access you are entitled to, keep it secure and fix faults. The legal bases are performing the service you requested and our legitimate interest in security (Brazilian LGPD, Law 13,709/2018).

6. Who we share with

We do not sell data. We use TMDB to fetch posters, synopses and cast: the request goes through our server, so TMDB does not receive your IP. We also use a hosting provider to keep the service running.

7. How long we keep it

We keep device data while it is in use and for up to [prazo, ex.: 12 meses] after the last access. You can ask for deletion earlier.

8. Your rights

You can ask for confirmation of processing, access, correction, deletion and information about sharing. Send the request through the contact page with the MAC shown at the bottom of the app, so we can find your device.

9. Children

The app is not aimed at children and does not collect their personal data. The in-app parental control helps limit what shows on the TV.

10. Security

We use secure connections (HTTPS), encrypted password storage and restricted panel access. No system is fully immune, and we will report relevant incidents as required by law.

11. Changes to this policy

If anything changes, we update this page and the date at the top.

12. Contact

Data protection officer: [nome do encarregado de dados]. Email: [email protected].